When hiring new employees, many employers use probationary employment periods to ascertain whether the new workers will be able to handle the duties and challenges associated with their new job. "The essential purpose of a probationary period, " wrote William E. Lissy in Supervision, "is to allow management to observe a new hire's performance before granting permanent status."
Many consultants to small business owners believe that probationary employment periods—also sometimes known as trial periods—can be quite useful to both entrepreneurs hoping to get a start-up off the ground and established small business owners seeking to maintain or increase their current level of success. As countless small business owners and researchers will attest, the quality of a small company's work force can mean the difference between business success and failure. Indeed, personnel costs (wages, benefits, training, etc.) are among the most expensive elements of business operations; this cost becomes multiplied if your business is saddled with a poor worker. Probationary periods, which can range from two weeks to ninety days in length, are simply meant to give the small business owner the best possible chance of securing and retaining quality employees—and releasing substandard employees without legal penalty. "[The probation period] gives both parties a chance to size up the situation, " stated Elwood N. Chapman in Human Relations in Small Business. "The employee can test the work environment, skills required, and future possibilities. The employer can test how the new person will product and fit into the team. Up to the day the trial period is over, either party can cancel the arrangement."
Analysts do note, however, that companies that terminate probationary employees do not enjoy total protection from lawsuits. These terminated employees do have fewer legal rights than established workers, but they are not without recourse in certain situations. For example, the employement "at-will" doctrine that characterizes probationary periods is not a valid legal defense for employers it it can be proven that the work arrangement suggested that termination would only be made for cause. Business owners should consult with an attorney to minimize their exposure in this regard.
ELEMENTS OF AN EFFECTIVE PROBATIONARY PERIOD
Business experts state that small business owners should take the following steps when implementing a probationary period with a new hire:
* Make sure that the specifics of the probationary period (length of probation, for instance) are explicitly stated in company guidelines.
* Make certain that the new employee is aware that he or she will be "on probation" for the specified period.
* Monitor how well the new employee executes assigned tasks, using quantitative measurements whenever possible.
* Monitor the new employee's work habits; for example, a new worker who is consistently tardy in arriving at work or returning from lunch may well be a cause for concern.
* Monitor how well the new employee gets along with supervisors/managers.
* Monitor how well the new employee gets along with fellow staff.
* Determine whether the new hire is a "self-starter, " or one who needs continued guidance.
* Provide the new hire with feedback that will help him or her shape performance to business expectations; this will not only improve the likelihood of securing a good worker, but also provide the employer with possible legal protection in the event of an unfair dismissal legal action (documentation indicating a pattern of poor performance carries significant legal weight).
Of course, not every employee will be a superior one, and shortcomings in one (or even more) of the above areas does not necessarily mean that the employee should be let go. Factors such as availability of other workers, performance in critical areas, etc., usually have to be considered, and few companies are fortunate enough to be staffed entirely by workers of superior skills, excellent work habits, and healthy ambition.
But analysts indicate that new employees who perform poorly during probationary periods are rarely able to dramatically improve their performance after the trial period has ended. After all, if the worker did a bad job during a probationary period, when all parties were aware that performance would be monitored, why should the small business owner believe that the worker's performance would improve at the conclusion of that trial period, when pressure to "be on one's best behavior" would presumably be relieved somewhat. Ultimately, each business owner has to decide for him or herself whether the employee's performance during the trial period warrants continued employment.